| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 3.3 / 5 |
1.9 / 5
Anonymous
on 22/09/2009
(Solo leisure traveller)
Breakfast was ok, staff were reasonable
Not happy at having to make my own toast or tea or coffee at breakfast, something which you don't expect at a B&B. The room was inadequate with no bedside lamp and a shower that was either too hot or cold. Wallpaper was peeling everywhere and at £49.50 per night not at all value for money.
Overall: Not a good impression for anyone visiting Loughborough for the first time. (108382314)
2.3 / 5
Anonymous
on 08/08/2009
(Young couple)
Staff were very helpful and nice
Overall condition of the hotel, the facilities and that breakfast was over before 9am
Overall: Wouldn't go again (107900132)
4.3 / 5
maryanne [eastleigh, GB]
on 07/07/2009
(Same sex couple)
really friendly feel to the hotel
bedroom a bit small for a double but we managed
Overall: great (107564766)
4.3 / 5
Anonymous
on 29/06/2009
(Same sex couple)
Good service, friendly staff
(107583977)
4.0 / 5
Anonymous
on 29/06/2009
(Same sex couple)
(107723722)
4.4 / 5
Anonymous
on 27/06/2009
(Group of adult friends)
A nice welcome, clean, good facilities, friendly staff.
Our breakfast table was very sticky and had obviously not been wiped.
One then questions hygiene.
There was no salt on our table only pepper.
Overall: Overall good. though the full english breakfast could have been itemised and then individually catered for each. (107468246)
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