| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Simon [Hayling Island, GB]
on 07/12/2009
(Young couple)
Staff were helpful
Swimming pool was green with dirt at edges floor was dirty at to changing room and spar pool was broken.
Overall: Good had a great time (108845659)
2.1 / 5
yvonne [SWINDON, GB]
on 08/07/2009
(Mature couple)
Staff were very good. Leisure facilities were good.
Bad smell of blocked drains in corridor and mess in corridor was on the floor for the whole of our stay. Bedding had holes in covers. Whats the points of an empty fridge? Why not put some drinks / snacks in. Poor storage area in bathroom so no room for toiletries. Wardrobe too low - my dresses had to be hung up in the bathroom. Tiling and decor very tired. You have lots of hand rails for those who have disabilities but the controls for water over the bath were very difficult to use.
Overall: I was dissapointed with the quality of the executive room. The only extras were toiletries - I could have purchased better and still been in pocket.Very bad value for money and not of the same standard of similar value executive rooms I have stayed in. (107645729)
4.1 / 5
Anonymous
on 09/06/2009
(Mature couple)
Comfortable, rooms of good size, bathroom well designed, restaurant and bar area spacious.
Overall: Very good (107615633)
3.4 / 5
Anonymous
on 30/12/2008
(Mature couple)
The hotel had very little heating and was very cold, also the restraunt was closed during Xmas period.
(107586607)
3.9 / 5
Anonymous
on 01/07/2008
(Solo leisure traveller)
Staff very helpful
I had booked asmoking room and had to walk a long way back to get the non smoking room changed.The newspaper I ordered didn't appear
Overall: Good enough for purpose (97995367)
4.9 / 5
Catherine [Northwich, GB]
on 22/05/2008
(Mature couple)
Have stayed in this hotel many times and have always been pleased with the service.
Overall: A very clean modern hotel with excellent parking facilities, polite friendly staff and very close to M27. (97397942)
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