Mandolay, Guildford, Surrey
36-40 London Road, Guildford, Surrey, GU1 2AFGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
How to book this hotel or view prices
Guest Reviews
2.0 / 5
Anonymous
on 07/10/2009
(Solo business traveller)
safety
(108628526)
4.0 / 5
Anonymous
on 22/09/2009
(Mature couple)
(108909362)
3.9 / 5
Anonymous
on 07/09/2009
(Mature couple)
Friendly and helpful staff.
Heating in room not working. we were offered another room or an electric heater. The latter solved the problem
Overall: Enjoyable (108779440)
3.3 / 5
L [Nr Uphall, GB]
on 26/08/2009
(Mature couple)
The female receptionist we met on arrival was pleasant, and the cleaning staff were polite and thorough.
Bed very hard; hotel being re-furbished (restaurant and bar -we had not been advised of this) so facilities restricted and noise levels below our window bad from 08.00; shower-room ridiculously small - not even enough room for a proper sink; check-out staff member was disinterested and bordered on rude.
Overall: Only used the beds - didn't see any other part of the hotel - thought this was a waste of money. (108573966)
4.1 / 5
Anonymous
on 25/08/2009
(Mature couple)
After a very long drive it is gratifying to see all staff smiling, helpfull and knowing what they are doing. That goes a long way to pleasing guests.
When you get the good points right you dont really notice or look for bad points.
Overall: A well run Hotel (108656546)
3.3 / 5
Anonymous
on 04/08/2009
(Mature couple)
(108112170)
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