| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room |  4.8 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
4.9 / 5
MRS [STOKE ON TRENT, GB]
on 26/10/2008
(Mature couple)
the room was beautiful very big and a gorgeous bathroom, staff were friendly and couldn't do enough for you and the food was excellent. We would definately stay there again.
Overall: excellent (107828746)
4.6 / 5
Anonymous
on 14/10/2008
(Group of work colleagues)
Rooms very modern and clean.
Room overhead (we were in room 2) has floorboards, sounded like there were baby elephants walking around. Carpet needed.
Could do with some comfy sofas in bar area.
Overall: Lovely place. Nice bar with good food and drink. (108074878)
2.4 / 5
Andrew [Bridgend, GB]
on 06/10/2008
(Young couple)
Clean and airy rooms with very nice toiletries
Overall: Food was average, poor service, lovely clean room (107445546)
4.4 / 5
Clifford N [Chelmsford, GB]
on 01/09/2008
(Mature couple)
Quantity and quality of food was excellent. Good range of selected wines on offer. We called to say we may arrive quite late but a facility to pre-order dinner was offered to us.
None really. Our own bed is memory-foam so sprung bed was not as comfortable as we are used to but realise this is personal preference.
Overall: Would have certainly have stayed at this hotel if we were visiting the area for longer period. Overall very pleased with our stay. (107261597)
5.0 / 5
Anonymous
on 22/08/2008
(Family with young children)
The room had been beautifully refurbished to a very high standard, and was very light and airy.
Beds were very comfy, bathroom well set out.
No real bad points, but a shower curtain would have helped as the water pressure was so fantastic it was very difficult to have a shower without drowning the bathroom!
Overall: Very pleased and have already recommended them to friends and family. (107222145)
4.6 / 5
Jason [Pant, GB]
on 27/01/2008
(Solo business traveller)
I loved the olde worlde style with the slight modern twist and excellent decor throughout
I stayed in Room 4 with a shower that I didn't want to leave as it was like a Tropical Rainforest!!
It was a shame that the Wi-Fi was not available in my room but the guys are going to check this out for future guests
Also, as a business traveller I would have liked an area in which I could have worked on a laotop etc in the room but it gave me a great excuse not to for a change
Overall: Everything as above but I would like to add that the pub had a very good selection of Real Ales and wine and the food was gorgeous!! Overall, I had a great overnight stay and will be definately returning both for business and pleasure (97479949)
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