| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
staff were helpful and knowledgable
room sold as luxury was anything but, very basic but reasonably clean. would not pay for this room again double was cheaper and better value and cleaner
(107902019)
Buckingham hotel website stated apartment was luxury - was definitely not!
Website said apartment had flat screen tvs. There were none.
No couch in apartment and the single bed was in the livingroom kitchen!
Overall: ok. (107784757)
Lovely room and bed
Had to request a receipt for payment. Noisy at times (caused by other guests). The quality of the towels in the room let the hotel down
Overall: Good service overall Modern interior (107610663)
None
Overall: Very very poor, will not use the website or the hotel again, I have stayed in cheaper hotels that were many times better, cleanliness is the basic requirement! (107574864)
Kitchen facilities in the appartment were very good.
Staff were all very pleasant and helpful.
Breakfast was well cooked, but the items were of mediocre quality
Lock on the appartment door was very difficult to use.
I was awakened in the middle of the night to come and open the door in the annexe. The person calling had not been informed that I had been moved to the annexe. That was very bad.
(107251962)
Clean - freshly decorated and serviced - pleasant staff
Beds in the kitchen ! Bar closed at 10pm !
Overall: Bizarre hotel with different locations - but it works. Would stay again. (107225215)
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