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3 star

Malmaison Liverpool, Liverpool

7 William Jessop Way, Liverpool, L3 1QZ

Guest Reviews

Summary of Guest Ratings

Check-in process 4.4 / 5 4.4 / 5
Working order of facilities / equipment 4.5 / 5 4.5 / 5
Overall value for money 4.1 / 5 4.1 / 5
Performance of staff 4.4 / 5 4.4 / 5
Your room 4.5 / 5 4.5 / 5
Overall experience 4.4 / 5 4.4 / 5
Order and cleanliness of the hotel 4.6 / 5 4.6 / 5
Guest Rating 4.4 / 5 4.4 / 5

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Night(s) Room(s)

Guest Reviews

3.6 / 5 3.6 / 5 Anonymous on 15/08/2009 (Other)

normal Malmaison standard

poor signposting of facilities; no loo brush

 (107957529)

4.7 / 5 4.7 / 5 joanne [urmston, GB] on 19/03/2009 (Young couple)

i confd a riverview online but didnt get one

 (107925369)

4.1 / 5 4.1 / 5 Elaine [Liverpool, GB] on 09/03/2009 (Other)

Excellent drencher shower

Parking @ £15 per day was expensive

Overall: Good - would use hotel again  (107765396)

4.7 / 5 4.7 / 5 anne-louise [portsmouth, GB] on 06/03/2009 (Same sex couple)

helpful staff, clean modern rooms,very large comfortable bed, internet access, excellent food

subdued lighting, needed another main light and more sockets

Overall: made to feel very welcome nothing was too much trouble  (107499148)

5.0 / 5 5.0 / 5 [Barnsley, GB] on 11/01/2009 (Solo business traveller)

 (107313075)

3.0 / 5 3.0 / 5 Michael [Milton Keynes, GB] on 08/01/2009 (Solo business traveller)

heating didn't work. food was poor. music playing at 5.30am outside of my room. taxi booked by hotel overcharged me by £10

 (107344760)

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