| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
normal Malmaison standard
poor signposting of facilities; no loo brush
(107957529)
i confd a riverview online but didnt get one
(107925369)
Excellent drencher shower
Parking @ £15 per day was expensive
Overall: Good - would use hotel again (107765396)
helpful staff, clean modern rooms,very large comfortable bed, internet access, excellent food
subdued lighting, needed another main light and more sockets
Overall: made to feel very welcome nothing was too much trouble (107499148)
(107313075)
heating didn't work.
food was poor.
music playing at 5.30am outside of my room.
taxi booked by hotel overcharged me by £10
(107344760)
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