| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
MARILYN [Victoria, AU]
on 10/11/2009
(Solo leisure traveller)
Overall: GreaT HOTEL & VERY FREINDLY STAFF (108419158)
4.4 / 5
Anonymous
on 10/08/2009
(Group of adult friends)
(108671983)
4.9 / 5
Shirley [Ipswich, GB]
on 19/07/2009
(Group of work colleagues)
Nice setting, Friendly staff.
One room very noisey above bar
Overall: Would definately stay again (107959282)
3.9 / 5
Anonymous
on 06/07/2009
(Young couple)
Lovely setting and good food
It would be good if the bathroom door closed properly and if tables hadn't been moved outside late at night waking us up!!
Overall: A clean and comfortable hotel with character. (107391344)
2.1 / 5
Andrew [Tetbury, GB]
on 05/07/2009
(Other)
Clean rooms
Pleasant although remote location
Confusion by staff over who can check guests in.
Relatively long wait to check in despite hotel being quiet (around 9.00pm) .
No dinner, bar meals or snacks available at 9.25pm despite our being held up by the check in and despte the written notes in the room advising that dinner was available to 9.30pm. At check in I wasn't asked if we required a meal. Considering this establishment calls itself a hotel and has a large restaurant this sort of treatment is unacceptable. A light bar snack could surely have been provided? - as it was my colleague and I resorted to crisps. The remoteness of the hotel makes it difficult to go elsewherwe to eat.
Overall: This hotel is going down hill. I've stayed there before but will not do so again. (107973449)
4.6 / 5
Anonymous
on 30/03/2009
(Mature couple)
I did like the decor of the room and the spa bath.
I did find a blond hair extension under my bed and my wife is a brunette!!!
Overall: Very pleasant (107864060)
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