| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
3.4 / 5
gillian [warwick, GB]
on 24/09/2009
(Mature couple)
(108606757)
4.3 / 5
Derek [grays, GB]
on 13/05/2009
(Family with older children)
the staff were excellent friendly and always had a smile. They gave the hotel a warmly feel and made us feel very welcome , thanks to all .
my fiance fell in the shower due to the suface not gripping in the bath tub and tore a ligament in his knee .
Overall: excellent brilliant views and service (107425742)
4.9 / 5
Anonymous
on 10/05/2009
(Mature couple)
well kept hotel overall
Receptionist not aware of help needed by people with hearing difficulties
Overall: Very pleasant. Dinner menu appeared very mundane for cost (107364099)
2.9 / 5
Robin [Peterborough, GB]
on 01/04/2009
(Mature couple)
The food was very good, as was the situation.
Housekeeping failed to make up the room on 2 out of the 3 days. Service in the bar was very poor particularly on the Sunday night when it closed at 21:30. The smoking area for guests was right next to the front door.
Overall: What could have been an excellent weekend was marred by the above points. (107970928)
3.9 / 5
John [Rushden, GB]
on 30/03/2009
(Mature couple)
Unable to check in until 3pm.
Very limited parking facilities.
(107581007)
4.7 / 5
Anonymous
on 28/03/2009
(Mature couple)
(107463028)
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