| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.4 / 5
Reg [Southampton, GB]
on 04/10/2009
(Mature couple)
The bedroom.Food.Cleanness.View from hotel.Cliff & beach walks.
Creaking floorboards.Price of drinks at bar,beer £1.00 cheaper in town.
Overall: Very good. (108247403)
4.3 / 5
Anonymous
on 10/08/2009
(Mature couple)
The staff were very helpful and friendly.
My reservation was made on-line and when we arrived the process hadn't got through to the hotel which ment they had to find us a room that day,happily it worked out fine.
Overall: Perfect location for views and access to the beach was easy, close enough to walk into the town. (108906578)
4.1 / 5
Sharon [Bristol, GB]
on 15/07/2009
(Solo business traveller)
Reception staff were very friendly, rooms were spacious
limited TV channel, evening meal only available till 8pm, not good if arriving after this time
(108640748)
4.0 / 5
Anonymous
on 16/06/2009
(Solo leisure traveller)
(107342231)
3.7 / 5
Anonymous
on 16/06/2009
(Young couple)
(107875813)
1.3 / 5
Anonymous
on 27/05/2009
(Mature couple)
Not very many good points! In fact apart from the outstanding sea view in was pretty awful. Booking information automatically presumed I was Mr H!. Parking was an extra £20. Room was not as web site, noisy, poor quality - the bed was impossible, it was so hard and in poor condition. Room was very small. No where to put a suitcase.
I could go on and on but very dissapointing. Worst moment was when reception staff ate dinner behind the counter, all the food smells prevaded the reception and they answered the phone and enquires with a mouthful of food. Very poor quality, poor value for money. Plumbing was awful, shower was ineffective. Breakfast was very mediocre, no fresh bread or fresh fruit. A toast queue, greasy food, no fresh fruit, Restaurant manager off hand, when I asked for a table with a sea view. Evening menu very restricted. TV only 3 channels worked. Clean enough but I felt I was staying in sub standard room. Patio Garden over grown and full of ash trays. Never again.
Overall: Best avoided, Premier Travel Inns are much better, a more consistent standard. (107871925)
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