| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money |  2.4 / 5 |
| Performance of staff |  3.3 / 5 |
| Your room | 2.4 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 2.8 / 5 |
2.7 / 5
Anonymous
on 01/10/2009
(Solo business traveller)
Easy to find, good breakfast - nice restaurant with roof terrace
Put in the annexe - totally characterless! Room was very dark andf decor was darke and very old. Facilities were limited - a trouser press would be good at £109 per night! No fridge. Hot water took a while.
Overall: Prices probably reflect conference period. I would never pay "109 per night for that quality of room otherwise (107393820)
2.9 / 5
Anonymous
on 31/08/2009
(Mature couple)
Staff were helpful. Breakfast was very good.
Room was very cramped. Would not have wanted to stay more than one night. Could not stand up in shower. Could not run dirty water from sink.
Overall: We were in Bath earlier in the week and for the same price had an excellent spacious room in the City Centre. (107789758)
1.9 / 5
Sarah [Surrey, GB]
on 31/07/2009
(Solo leisure traveller)
(108695101)
3.3 / 5
Anonymous
on 14/07/2009
(Mature couple)
Hotel was clean & staff helpful,.On site parking available, nice terrace for drinks with view
Our room was rather dowdy with old bath, basin & light fittings. The bed was especiaslly old & had a major downwards slope! Carpet very faded.
Overall: It was fine for one night (most of which was spent at Glyndebourne) but bedrooms in old hotel need an upgrade. (107900877)
2.9 / 5
Anonymous
on 14/07/2009
(Solo leisure traveller)
Old, historic. Reception good.
Crummy rooms, labyrinth to get there, grubby feel. Noisy location in rooms giving on to High Street; new rooms at back a bit like a new university campus, not very pleasant, cheap and basic feel (unlike Pelham Hotel 100 yards away and same price). Is swimming-pool clean?
Overall: Would not go again if I could avoid it. Pelham is infinitely better. (107929780)
2.3 / 5
Sue [Stanton Drew, GB]
on 02/07/2009
(Solo business traveller)
Hmm .... oh there was a fair amount of parking available.
Hot, noisy, no air con, no double glazing, so noise from street at crazy levels. Room up several rickety flights of stairs. Room had aged decor and looked grubby. Mattress uncomfy. The window had a see through blind so I was woken up at 4.30am by the sun rising.
I should have trusted the other reviews and booked somewhere else, even if it meant travelling further to my business meeting.
(107854976)
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