| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.6 / 5 |
| Guest Rating | 4.3 / 5 |
4.9 / 5
John [Pensby, GB]
on 03/11/2009
(Mature couple)
Excellent all round standard.
Strange idea having windows into the bathroom, glad we didn't have visitors whilst showering.
Could have had a main vegetarian choice at breakfast e.g veggie sausages.
(108179899)
4.0 / 5
JULIE [Smarden, GB]
on 24/09/2009
(Mature couple)
when we asked to move rooms, this was dealt with efficiently and very quickly.
With the wedding party going on at the hotel, unfortunately the music was at a level where you could hear and feel the music although we were 2 floors up.
Overall: I was there for an exam so a good nights sleep was imperative and once we changed rooms the stay was good, the breakfast buffet was excellent (108858328)
3.7 / 5
Anonymous
on 22/09/2009
(Same sex couple)
Overall the facilities were great and the staff were helpful.
The downside to the stay was that there was a young party staying in the room opposite who were using bad language, banging doors and partying until well into the early hours of the morning and we had to complain about the noise, which of course was not the hotel's fault but was quite annoying.
Overall: It was great and provided we got a quiet room would go again. (108876242)
2.7 / 5
Anonymous
on 22/09/2009
(Group of adult friends)
spa facilities, quality of food, friendly staff
lots of flies in our room when we arrived! bad signing - people wandering around lost
Overall: not as good as i had hoped but certainly good enough for an overnight stay (108914061)
3.3 / 5
Anonymous
on 16/09/2009
(Mature couple)
Hotel extremely efficient and staff friendly
Room was very small and airless. Did not seem to have been cleaned before arrival as apart from dust on sides there were clothes left in cupboard from previous guests.
Overall: Overall a nice hotel but extremely high price for what you got. Did not rate it as a four star (108771261)
3.7 / 5
Anonymous
on 02/09/2009
(Mature couple)
Overall: Only downside of stay was a windowless room (apart from very high skylights), when advertised as rooms with woodland views. (108139651)
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