| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.4 / 5 |
Bright, modern, well designed and clean accommodation. Excellent facilities. Had the advantage of facilities of home with the benefits of a good reception staff. Secure parking at a reasonable cost. Good and reasonably priced taxi service around the city. Very easy location to find and to drive to in the city.
Overall: Excellent. So good to split the cost three ways instead of our single friend paying through the nose as she has to in most hotels. We would most certainly book thiis and similar accommodation again. (107454028)
Excellent location, The apartment & in-room facilities were good
Delays caused when we have to use the lift as there is only one lift is both for guests and workers
Overall: It was a good experience as the apartments were comfortable and close proximity to nearby attractions / amneties (107523875)
Staff very helpful. We arrived late which made us late for the football game we were watching the staff on reception let us park and got a taxi ready for us when we come up from the car park. They also let us book in when the game finished so we only missed the 1st few minutes.
No bad points
Overall: Very good (107334137)
We were given a very warm welcome and given a free upgrade to a 7th floor 2-bedroom penthouse apartment with a fab balcony as I had notified staff in advance that we were celebrating my husband's birthday. A lovely handwritten card and bottle of bubbly was waiting for us in our apartment, which we thought was a really lovely gesture. Our views were fab, and the girl on reception was so friendly and informative. We felt like nothing was too much trouble. It was a really pleasurable stay and we look forward to returning. Apartments are very classy, beds extremely comfortable and city centre views were fab. Thank you!!!
Unfortunately my husband and I don't smoke so we were very conscius of the lingering smell, however we didn't complain as we did feel very fortunate to have been given a complimentary upgrade and eveything else was perfect. We hit the shops, bought some Febreze and blitzed the apartment. This helped a lot. We both agreed that we wouldn't want to stay in a smoking room again, however felt this was a small price to pay for a fab apartment and location.
ps. Would also suggest non-stick frying pans as our bacon and eggs stuck like glue to the silver ones - but again this was a minor thing (just worth considering when replacements pans are required).
Overall: This was our first time staying in apartments rather than a hotel, and we loved the freedom that it gave us. I wish we knew the receptionist's name who dealt with us as I'd love to pass on personal thanks. She was so friendly and chatty which made us feel so welcome. We can't wait to visit and stay again. These apartments are fab, very modern and stylish decor, with well equipped kitchen. (107583169)
Excellent accomodation.
Overall: We were staying here as my partner's father was having an operation in the Royal Liverpool Hospital and we wanted to make sure his mum was well looked after. We couldn't have asked for more. I thoroughly recommend this accomodation. (107688385)
(107695244)
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