| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
3.7 / 5
[Loveclough, GB]
on 30/10/2009
(Solo business traveller)
Efficient restuarant staff but it was quiet.
Friendly reception staff
None really, only that my room was very small, but for one night it was ok
(108116596)
4.0 / 5
Anonymous
on 30/10/2009
(Solo business traveller)
(108214297)
3.7 / 5
Alan [Madrid, ES]
on 09/10/2009
(Solo business traveller)
Booking on-line.
Checking in - this was done much better than checking out.
Continental breakfast was good.
Annoyingly I had to change rooms immediately after checking in. All the lights had fused.
The cleanliness of my room was very good but many of the wall-to-wall carpets in the corridors were badly stained and/or worn.
Overall: Satisfactory for the price. (108805301)
3.4 / 5
Anonymous
on 15/09/2009
(Mature couple)
I was given a free Sunday Telegraph in the morning
Going into dinner in the evening, we were shown only a menu costing £37.50 each. No alternative was offered. Both the price and amount of food were grossly excessive. Even the chairs we sat in were uncomfortable. We left and went for a pleasant snack down the road, in a pub where the ambience was cosy, the chairs comfortable, and the meal cost about £20 for the two of us!
Overall: I have said enough (108226958)
4.9 / 5
joan [downham market, GB]
on 30/08/2009
(Mature couple)
Helpful staff, good meals, requests dealt with quickly.
Waiter at breakfast heard us talking about travel to airport and he asked reception for bbc travel up-date for us
A hand rail is neede for safety outside bedroom no.15. My husband has a disability and was unable to negotiate these atairs without help
Overall: A pleasant experience (108565944)
4.0 / 5
Anonymous
on 21/08/2009
(Other)
(108541248)
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