| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.6 / 5 |
2.4 / 5
John [Cork, IE]
on 30/11/2009
(Solo business traveller)
Location in centre of town.
Fire doors and fire escapes well sign posted
Hotel had no obvious entrance, main door was locked, Reception was run from the bar, Narrow stairs, No lift, no clothes hangars, poor breakfast selection
Overall: this hotel operates more like a hostel than a hotel. (108856593)
3.0 / 5
Adrian [London, GB]
on 26/11/2009
(Solo business traveller)
Friendly reception staff
Don't book room 1. Room was over a bar which stayed open late and the bass from the music could be heard/felt resulting in difficulty sleeping. Also room was very small for a double and the door couldn't open fully because the wardrobe was behind it
Overall: I will be staying in Lemington Spa regularily and my intention of staying overnight was to have a good nights sleep before an intense working day. For this reason I will not use this hotel again. (108241471)
5.0 / 5
heather [sunderland, GB]
on 24/11/2009
(Group of work colleagues)
Food was delicious and check in man was very friendly and helpful, will definatley stay here again and recommend to family and friends when i relocate to the area
no parking on site
Overall: Couldnt have asked for better (108905941)
3.0 / 5
Colin [Birmingham, GB]
on 29/09/2009
(Mature couple)
Nice friendly staff, excellent cooked breakfast.
No loo roll, room bit too small.
Overall: Good enough for an overnight stay. (108426483)
1.6 / 5
Anonymous
on 20/09/2009
(Group of adult friends)
room was extremely small. Shower door was hanging off. Toiletries were not replaced daily. Crockery in breakfast room not clean.
Overall: Very disappointed overall. Certainly would not want to stay again. (108144572)
2.9 / 5
Anonymous
on 20/09/2009
(Solo business traveller)
Excellent friendly staff. Prompt attention at bar and breakfast. Fairly quiet due in part to small hall between outside corridor and bedroom/bathroom.
Radiator didn't work. Didn't find elec fire till second night. Bed had hard lumps in matress which I couldn't sleep comfortably on so laid on top of duvet. No remote for the TV so had to stand on chair to see buttons on top of it (wall mounted). No parking at hotel.
Overall: Adequate but won't use the hotel again despite nice staff. (108217425)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.