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| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
3.7 / 5
David [Toronto, CA]
on 17/08/2009
(Mature couple)
Staff were attentive, and a bar snack ordered one evening was well presented and promptly delivered.
Door to room did not close easily and twice the room door was left ajar after cleaning by hotel staff. Upon pointing out the problem to the reception staff the problem was promptly fixed by maintenance staff, that did an excellent job!
Two boiled eggs ordered for breakfatst were very undercooked and the whites were still clear. Perhaps the breakfast staff need to ask how the residents would like there eggs cooked?
Overall: The overall experience from was good. Staff amde up for minor issues above. (108967101)
3.9 / 5
Anonymous
on 25/05/2009
(Mature couple)
Staff friendly and helpful
Decoration of rooms looking dated and tired
Overall: Ideal location for visiting Devon (107407604)
4.0 / 5
Paul [Crawley, GB]
on 16/03/2009
(Solo leisure traveller)
(107380680)
4.4 / 5
Gillian [Leatherhead, GB]
on 31/01/2009
(Same sex couple)
Very good and generous breakfast included in price.
Polite and helpful staff.
(107421802)
1.3 / 5
Anonymous
on 26/10/2008
(Mature couple)
Stayed in a Annex of the Hotel, which was cramped. Health and Safety was an issue withthe kettle lead.
A dog was left in the corridor to roam free. Room smelt of dogs and as I am allergic to dogs this was very bad news.
Breakfast room had wallpaper coming off.
Staff didn't want to knowm when we complained.
Annex is not mentioned anywhere in the process of booking.
Rooms was very dirty.
(107899032)
4.1 / 5
Anonymous
on 22/10/2008
(Solo business traveller)
(107894439)
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