| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.0 / 5
Anonymous
on 03/11/2009
(Mature couple)
Good service,good food
Overall: Very enjoyable (108452045)
4.9 / 5
Anonymous
on 02/11/2009
(Same sex couple)
Friendly staff and excellent accomodation
Overall: Excellent, will return (108518877)
4.3 / 5
Anonymous
on 02/11/2009
(Mature couple)
(108708983)
2.6 / 5
Anonymous
on 19/10/2009
(Solo business traveller)
Once in a room clean and quiet. Breakfast adequate.Good location for station ++ and city.
Booked non smoking - given smoking had to change to twin. Alarm call not received on either day inspite of reminder and no apology
Overall: It could have been so much better. Staff attitudes variable from good to not interested. Too many mistakes to make the overall stay a pleasure. Just unlucky this weekend I guess! (107317311)
4.3 / 5
Anonymous
on 22/09/2009
(Group of work colleagues)
(108186734)
4.4 / 5
David [Fareham, GB]
on 15/09/2009
(Young couple)
Clean well presented hotel with plenty of facilities. Good location in the centre of Liverpool. Friendly staff. Excellent buffet breakfast included in the price. Secure parking included. Reasonable bar prices.
Emergency service sirens throughout the night. Full of Liverpool fans. (Which is not good if you have just lost 4-0 against them).
Overall: Excellent, clean hotel with great facilities. A little pricey but you get what you pay for. Woken up throughout the night because of Police sirens. Have already booked to stay again in December for the Everton game. (108922409)
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