The Royal & Fortescue Hotel, Barnstaple, Devon
Boutport Street, Barnstaple, Devon, EX31 1HGGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
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Guest Reviews
2.7 / 5
Anonymous
on 13/11/2009
(Group of work colleagues)
Hotel was lovely & clean & the room was also clean tidy.
Breakfast was very small amounts, plate wasn't hot to keep food warm & the staff were slow in asking if you wanted more tea/coffee toast etc.
The receptionist told me my room was ready & when I walked in, the room hadn't been cleaned at all so had to go out for hour to let cleaners to their job.
The reception wasn't staffed proplerly & were hiding in the back somewhere so had to wait & make a noise to be heard & when we dropped the keys off the next morning when we were leaving, the reception staff didn't say a word so not very friendly receptionist at all & considering they are the first point of contact, I felt that was very bad practice.
Overall: Hotel was lovely & clean but their reception staff need to be trained in how to be polite & friendly to customers. (108845837)
4.1 / 5
Anonymous
on 11/09/2009
(Solo leisure traveller)
(108723676)
4.0 / 5
Simon [Gateshead, GB]
on 01/08/2009
(Solo business traveller)
Nice traditional hotel, handy for town. Excellent breakfast.
(108745396)
5.0 / 5
Anonymous
on 09/05/2009
(Solo leisure traveller)
(107750776)
4.1 / 5
laurel [Burnham on sea, GB]
on 19/04/2009
(Mature couple)
Excellent location for the town centre. Very impressive Bistro with superb food and service.Lovely atmosphere, car parking and staff. Felt very at home and comfortable.
The shower was old and tired, difficult to get correct tempreture. The toilet (not sure if cistern or macerator)leaked. Exceptionally noisey due to disco in town centre on saturday night, perhaps a review of double glazing and insultaion to walls might help.
Overall: Would certainly return, but not for a saturday night due to noise as it was a really good hotel for the price. (107914322)
3.3 / 5
Anonymous
on 15/04/2009
(Young couple)
Central location, with good public transport links
Extremely loud bar 30 feet across street open until 1am. Single glazed window in room did nothing in the way of soundproofing.
(107303976)
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