4 star

The Imperial Hotel, Barnstaple, Devon

Taw Vale Parade, Barnstaple, Devon, EX32 8NB

Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 3.3 / 5 3.3 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.5 / 5 3.5 / 5
Order and cleanliness of the hotel 4.4 / 5 4.4 / 5
Guest Rating 3.8 / 5 3.8 / 5

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Guest Reviews

4.6 / 5 4.6 / 5 Helen [Uxbridge, GB] on 30/06/2009 (Same sex couple)

Lovely hotel, pleasant helpful staff. Dining room in particular looked lovely & it was unfortunate that we were eating out with local friends.

Problem at check out with a charge for a meal & drinks we did not have. When shown the docket, it was clearly signed with the name Brett & the charge was then removed from our bill.

 (107969264)

4.0 / 5 4.0 / 5 Jancie [AYLESBURY, GB] on 31/05/2009 (Group of work colleagues)

resturant service was good. ambiance was good. location was excellent. staff we very good.

bathroom facilities were tired, window did not open, the over bath shower was poor, the television signal was poor.

Overall: not a hotel for younger people - all guests were very mature! an enjoyable time. thank you.  (107596525)

3.6 / 5 3.6 / 5 Anonymous on 29/05/2009 (Solo business traveller)

Good number of staff. Restaurant clean and well run. Bathrooms good size ,well fitted and imaculate.

Hotel is noisy. Room was facing the road and did not have any soudprofing or Double Glazing. Kept awake by people outside and vehicles passing. Parking limited at front.Rear parking is basic and still limited.

Overall: Old hotel but well kept and maintained.  (107800190)

4.4 / 5 4.4 / 5 Anonymous on 30/09/2008 (Mature couple)

 (107912722)

5.0 / 5 5.0 / 5 Anonymous on 19/08/2008 (Mature couple)

 (107162494)

4.4 / 5 4.4 / 5 Anonymous on 30/07/2008 (Mature couple)

very good food and service, excellent room and very clean, very friendly staff and other guests.

mini bar prices were the highest i have ever seen

Overall: in general very good  (108019663)

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