| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
The food was excellent and not overpriced. The staff were very polite and friendly. They were very well organised in the restaurant, keeping busy all the time, and all seemed to work well with each other. The waiting staff were always aware of who needed serving even though they were very busy.
We did feel the bedroom was looking a bit "tired", with some stains on the carpet.
Overall: We had a very enjoyable stay and would stay there again. (108358193)
Good food, good atmosphere, friendly staff and nice setting of hotel in countryside.
The window fitments had been replaced (and looked really good), but the drill holes from the old fitments had not been filled and the window woodwork looked a little shabby. Surely if you're going to do a good job and upgrade window fittings, why not do the whole job and make good the complete window frame with filler and fresh paint? You'dl do it in your own home.
Overall: We had a pleasant time and the room was comfortable. (108812251)
It was clean and quiet. The breakfast was excellent in terms of service.
It was inconvenient and hard to get to (at least for a foreigner).
Overall: It would be a good place for longer stay but, not so for transients with a short stay in mind. (107388770)
Beautiful surroundings. Good menu for evening meal.
Booked twin room but got double (did not matter but it could have done)
Continental breakfast was poor- only cereal, grapefruit pieces & orange juice with toast.
Overall: Overall an enjoyable stay. (107738141)
Excellent base for touring East Anglia. Friendly staff. Good service. Good food.
En suite a little cramped. Very tight breakfast times (0830 -0900 Saturday)
Overall: Most enjoyable and relaxing stay. (107286447)
clean, modern and welcoming
Overall: Would use again (107218166)
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