| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating |  4.0 / 5 |
3.3 / 5
Anonymous
on 10/11/2009
(Young couple)
Very clean and comfy.
Had to request change of room as were allocated room for fully disabled person. Request was honoured but request of room with a bath was not.
Overall: Good. (108379377)
4.4 / 5
William [Crieff, GB]
on 08/11/2009
(Solo business traveller)
Food was good, including breakfast. bar well managed & staff friendly. Room kept very clean & tidy. Bed comfortable and location quiet despite city centre location.
Car parking is a big problem. I was £10 per day for the week I stayed and one day I could not park at all, which led to long walk in the rain. Needs sorting. I noted that nearby shops had reserved places in the car park, so why not your hotel ?
Overall: Very nice hotel, but the car parking problem may preclude my return. (108940293)
3.7 / 5
Kevin [Sheffield, GB]
on 30/10/2009
(Solo business traveller)
Excellent response from waitress in restaurant at closing time when I asked for some tea bags & milk (I had to work late in my room). It makes such a difference to get "of course" as a response. Well done that young lady!
Queue to check in & out. On check in I felt like a piece of meat being processed
Overall: Good value for money (108124809)
4.0 / 5
Anonymous
on 26/10/2009
(Solo leisure traveller)
(108759330)
5.0 / 5
Anonymous
on 02/10/2009
(Solo business traveller)
(108563099)
4.0 / 5
Anonymous
on 22/09/2009
(Mature couple)
Good clean hotel, prompt service
lifts and people smoking outside the main entrance
Overall: would stay here again (108827758)
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