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1 star

Metro Inns Falkirk, Polmont (Falkirk)

Bean Cross Farm, Polmont (Falkirk), FK2 0XS
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.7 / 5 3.7 / 5
Working order of facilities / equipment 3.0 / 5 3.0 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 2.8 / 5 2.8 / 5
Overall experience 3.1 / 5 3.1 / 5
Order and cleanliness of the hotel 3.0 / 5 3.0 / 5
Guest Rating 3.3 / 5 3.3 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.6 / 5 2.6 / 5 Trevor [Largs, GB] on 22/10/2009 (Solo business traveller)

Toilets and showers good. Bed comfortable. Heating adequate.

Room smelt of sweat. Waste pipe under sink leaked if tap turned on too hard. No towel or pillowslip provided in that particular room.

 (108479342)

2.6 / 5 2.6 / 5 Cleave [Slough, GB] on 01/09/2009 (Same sex couple)

Room on ground floor and next to loo and shower

Mattress on bunk bed very off putting as very stained

Overall: Not bad very basic  (108939867)

4.0 / 5 4.0 / 5 OLUBUNMI [ELTHAM, GB] on 30/08/2009 (Same sex couple)

Very friendly service. Neat and organised setting.Quiet environment.

Bathroom and toilet not clean enough..Toilet roll in toilet finished so soon. No soap in bathroom.Very uncomfortable walking down to toilet or bathroom through the corridor everbody passes in daylight,,,Not pleasant.No bathrobe!hmm

Overall: Happy. lots of good memories. Very pleasant and cool atmosphere... Thank you!  (108704280)

2.7 / 5 2.7 / 5 Anonymous on 24/08/2009 (Family with older children)

Overall: the hotel was not as i expected but it was clean and adequate for a one night stopover enroute to our holiday destination  (107370752)

4.9 / 5 4.9 / 5 darren [bracknell, GB] on 06/08/2009 (Mature couple)

very good , will be staying there again , and they do smoking rooms

Overall: very good , dont have to talk to people to book your hotel  (108631764)

2.6 / 5 2.6 / 5 david [huddersfield, GB] on 03/08/2009 (Solo business traveller)

ok, although my bed was made up daily and the towels were changed, it would have been nice if someone had actually vacuumed the room,not touched once in 5 days. The front door was locked at midnight, i came back one evening after midnight and the keypad, to enter your room number, to gain access to the hotel did not work. 20 MINUTES I WAS STOOD OUTSIDE BUZZING BEFORE SOMEONE LET ME IN. The oversheet had a rip in it.

Overall: ok  (108730114)

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