Hilton London Gatwick Airport, Gatwick
South Terminal, Gatwick Airport, Gatwick , RH6 0LLGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
4.1 / 5
andrew [jersey, GB]
on 27/12/2009
(Mature couple)
(107990588)
4.6 / 5
Anonymous
on 22/12/2009
(Mature couple)
(108755642)
4.0 / 5
Jonathan [Worcester, GB]
on 12/09/2009
(Mature couple)
Good food at the restaurant
Slow service at the restaurant, building work in reception
(108259043)
5.0 / 5
ellen ann [benalmadena costa malaga, ES]
on 07/09/2009
(Mature couple)
everything was excellent staff very helpful
Overall: had a great time would stay there again (108411410)
2.3 / 5
Anonymous
on 25/08/2009
(Young couple)
The hotel's practically inside the check-in area for the airport, less than five minutes from reception to flight check in desk. It's perfectly adequate for an overnight stay, with a very good restaurant, albeit a pricey one.
The room stank, utterly stank. The hotel couldn't (or wouldn't) change the room as they were fully booked. The dreadful smell woke us up at points during the night but we were really only in the room for a few hours before boarding an early morning flight we put up with it.
Overall: With a different room it would probably have been fine, but the stinky room put us off a bit. Nonetheless the other facilities are perfectly adequate for an overnight/transit stay, baseline average for a business/airport hotel. I expect I'll be in it for business again soon enough but hopefully not in a room that smells so bad! (108313843)
3.7 / 5
Anonymous
on 24/08/2009
(Mature couple)
(108134454)
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