| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.7 / 5 |
| Overall value for money | 4.9 / 5 |
| Performance of staff |  5.0 / 5 |
| Your room | 4.9 / 5 |
| Overall experience | 4.9 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.8 / 5 |
4.9 / 5
Anonymous
on 07/09/2009
(Mature couple)
(108918434)
5.0 / 5
Terri-Anne [Leiston, GB]
on 01/09/2009
(Young couple)
staff were very helpful, had a lovely night and loved the room x
Overall: really enjoyed our stay, we stayed there for our wedding night and would go back again x the breakfast was great x thank you (107353067)
5.0 / 5
Anonymous
on 28/10/2008
(Mature couple)
hotel was just fantastic. rooms were very well decorated and food amazing. service was very good and staff very helpful. could not fault this hotel at all. very impressed. excellant attention to detail.
none at all. only wished we could have stayed longer.Booking on line we were told to book dinner at hotel on arrival, and could not do with operater. luckily we got a table! as they were very busy.
Overall: small touches made this hotel so appealing. Fresh milk in room to go with fresh coffee and kit kats were a nice touch. food was superb, and rates very good.A fantastic hotel, highly recommend it.wonderful stay! (107996564)
4.3 / 5
Anonymous
on 19/09/2008
(Solo business traveller)
(107173535)
5.0 / 5
Anonymous
on 05/09/2008
(Solo business traveller)
Excellent room very clean, food very tasty. Staff pleasant and helpfull. Thoughttful little extras fresh coffee in the rooms being one of them.
(107197690)
4.9 / 5
Anonymous
on 05/05/2008
(Solo leisure traveller)
Overall: It was very pleasant. The only thing I noted is that the advance information spoke of a full English breakfast and this was not forthcoming. (97700549)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.