Towers Hotel & Spa, Swansea Bay

3.4 / 5 Anonymous on 21/12/2009 (Mature couple)

 (108863678)

3.6 / 5 Anonymous on 10/09/2009 (Other)

Staff generally helpful room good size Restaurant staff very helpful - evening meal very good good - only complaint was some rather dubious cheese. Breakfast very good.

Room (104) was generally clean but somewhat dishevelled (bedclothes were not "squared off" and lots of bits on the floor. Air conditioning and TV not working. Given that I had only just switched on the TV and not had time to phone for assistance, the appearance of the repair man, unannounced, at 10:20pm at night, would seem to suggest that someone had, indeed, occupied the room earlier that day and complained about the facilities. The evening meal was very good except the cheeseboard which contained 2 interesting and colourful pieces of hard cheese - similar in texture to parmesan - with blue "bits" on it. I tried to cut a piece but could barely manage to put the knife through the cheese which finally yielded a sliver - that subsequently tasted quite dreadful. I asked the waitress to find out what type of cheese it was - the suggestion that it might be a "specialist welsh cheese" was good thinking - only to be advised by the waitress that it was "a different kind of double gloucester"! It was, indeed, different. And, if it WAS double gloucester then it was heavily in disguise. Nice try, though!

Overall: Despite the above, I think my colleague and I both enjoyed our staff.  (108455653)

4.4 / 5 Anonymous on 02/06/2009 (Mature couple)

Bookable online, helpful, friendly staff, good parking facilities, free broadband, air-conditioned room.

Carpets and furniture slightly stained, no privacy if curtains left open (overlooked by lawn on a higher level where other guests were celebrating at a function).

Overall: Very good value for money, since we obtained a sizeable discount, but might hesitate to pay the higher price if the discount were not available.  (107715875)

5.0 / 5 Katie [London, GB] on 01/06/2009 (Young couple)

Excellent value for money, extremely clean and quiet with nice views. This has to be the best hotel in its price range in the area. Well recommended.

 (107943857)

4.4 / 5 Anonymous on 01/02/2009 (Solo business traveller)

Great Staff

In the middle of nowhere, so you are limited for evening options

Overall: Just fine, will return  (107874367)

4.3 / 5 Anonymous on 26/01/2009 (Solo business traveller)

 (107564682)