| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  2.3 / 5 |
| Overall value for money |  2.1 / 5 |
| Performance of staff | 3.2 / 5 |
| Your room |  2.7 / 5 |
| Overall experience |  2.4 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.7 / 5 |
3.7 / 5
Anonymous
on 19/11/2009
(Solo business traveller)
(108352758)
1.9 / 5
Edward [Maidstone, GB]
on 05/08/2009
(Mature couple)
None
Hotel in need of refurbishment and a good clean
Overall: Our room was generally in poor condition everything looked old and worn out. We was unable to obtain any hot water during our stay. If this is representative of activehotels then I will not be using you again (107936155)
4.7 / 5
Anonymous
on 28/07/2009
(Same sex couple)
PLEASANT STAFF, VERY GOOD BREAKFAST,
SCRUFFY CAR PARK,
Overall: PLEASANT (108554609)
1.4 / 5
Anonymous
on 29/05/2009
(Mature couple)
Resturant was ok
Dirty rooms with big spiders and webs / tv equipment was bad reception and some channels missing / no locks on windows / £95.00 a night expected better compared to rival hotels in Gravesend.
Overall: Will not use hotel again. (107326205)
2.0 / 5
Lynn [RETFORD, GB]
on 11/10/2008
(Solo business traveller)
Poor reception on TV. Hot water barely luke warm. Shower mat stained. Piped music in hallway from early morning to late night which could be heard in bedroom.
Overall: Over priced, poor facilities. (107884030)
2.7 / 5
Anonymous
on 02/07/2008
(Young couple)
Clean room, comfortable bed, friendly staff
Shower was very, very small. The hot water ran out almost straight away. The TV didnt work.
(108054141)
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