| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.6 / 5 |
5.0 / 5
Stanley Lee [Hertford., GB]
on 09/12/2009
(Mature couple)
(108398001)
4.0 / 5
Anonymous
on 02/12/2009
(Young couple)
Excellent service: friendly and professional. The room was comfortable and we appreciated having lots of storage space.
The room was a little cold, as there was only a small radiator near the door. The shower control was not very responsive to changing temperature, so I nearly scalded myself on a couple of occasions whilst trying to adjust it.
Overall: Generally, we had a very pleasant stay at the hotel, but would have preferred a better shower and warmer room. (108812502)
5.0 / 5
Anonymous
on 28/11/2009
(Mature couple)
Warm friendly welcome , lovely room, breakfast was nice and hot, room was clean. nice shower, comfortable bed : )
Nothing was bad
Overall: We would highly recommend the Claremont : ) (108558044)
4.9 / 5
Anonymous
on 28/11/2009
(Mature couple)
A friendly attitude from the owner.
Overall: A small and friendly hotel. (108729031)
3.3 / 5
Anonymous
on 09/11/2009
(Solo business traveller)
Good location
1. Noise nuisnace, particularly at night when other guests were in and out of their rooms, doors and floor boards creaking, could hear guests talikng in their rooms, could hear guets using toilet/bathroom facilities..
2. Staff member serving breakfast spoke to me in a rude manner in presence of other guests.
(108733450)
4.4 / 5
Sarah [Whitstable, GB]
on 30/10/2009
(Solo leisure traveller)
Lovely, well decorated room. Friendly, personal service
(108392319)
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