Prince Rupert Hotel, Shrewsbury, Shropshire
Butcher Row, Shrewsbury, Shropshire, SY1 1UQGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.2 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating |  3.6 / 5 |
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Guest Reviews
3.0 / 5
Anonymous
on 29/09/2009
(Mature couple)
Location, history
The bathroom floor was slippery in bare feet or socks / tights even when dry, lack of space to open second case, fixed shower head makes for inefficient
shower. We do not expect to be addressed as " you guys" by the Chambers staff and the service was slow. The lift is in need of service, the jolt as it stops makes one wonder if the next trip will make it!
There was no check of identity by any staff member handing over the room keys, most of the time anybody could walk in off the street and any where in the building and I would assess the general security as poor.
Overall: past its best and in need of a good shake-up. (108912717)
5.0 / 5
Dianne [Wigan, GB]
on 24/08/2009
(Same sex couple)
Excellent location very friendly staff food excellent
Overall: Easy location to amenities, found staff to be very friendly. Nice period features Excellent food (108979657)
2.3 / 5
Anonymous
on 18/04/2009
(Young couple)
nice receptionist, nice olde worldy hotel, nice location
room was a bit tired looking and not so much olde worldy just dated, needs renovated and upgraded to modern standards
Overall: Adequate..... I was most perturbed by the door with the sign on it that said " This door must be kept closed at all times" was open on the both occasions that I saw it! (107955686)
1.6 / 5
D [CWMBRAN, GB]
on 27/03/2009
(Solo business traveller)
Poorly cleaned rooms and haven't you ever heard of a DUVET?
(107344538)
3.9 / 5
David [London, GB]
on 03/02/2009
(Group of work colleagues)
Largely very helpful and courteous staff, particularly on the phone in the run-up to check-in, and room was functional and quiet.
Poor bathroom with peculiar smell (not created by me), showerscreen that leaked all over the floor, and vile decor. One receptionist not the friendliest monkey in the zoo.
Overall: Fine - good enough for the cash. (107569871)
4.0 / 5
Anonymous
on 04/11/2008
(Young couple)
Warm & comfortable
Overall: Good time had by all. (107809154)
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