| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating |  4.0 / 5 |
4.0 / 5
Richard [Fradley, GB]
on 05/12/2008
(Mature couple)
stayed in 2 bed appartment
part of hotel shut due to refurb
Overall: good (107735116)
3.3 / 5
Anonymous
on 14/10/2008
(Young couple)
Hotel setting is great and room great - fab bathroom, excellent size. New spa facilities are great
Pretty much all the staff we came across were either surly or uninterested
A little bit confusing to find our way around the different buildings in the grounds
Overall: Enjoyable due to quality of hotel not quality of staff (107752531)
4.7 / 5
Anonymous
on 18/08/2008
(Group of adult friends)
excellent facilities and cleanliness
breakfast food and service poor
Overall: loved the sports facilities and room.The checking in (desk staff) were very helpful (108043073)
4.4 / 5
Anonymous
on 01/08/2008
(Family with young children)
service etc was great
not able to use brassier restaurant or spa facilities. and not informed of this whilst booking. also bring woken at 4.45am by loud pool users. I would love to stay again but these issues have put doubts. I expected a relaxing stay complete with pamper and we did not get this.
(108030557)
5.0 / 5
Christopher [Stockport, GB]
on 14/07/2008
(Mature couple)
Overall: Excellent hotel with courteous staff (97287811)
4.9 / 5
Anonymous
on 12/07/2008
(Young couple)
Room excellent
Was raining so getting to room on buggy was a pain
(108049456)
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