| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
seaview, nice people, well situated
shower was cold in the morning
Overall: nice and comfortable (108969007)
The breakfast was outstanding. the rooms were lovely and clean and the staff were very friendly.
Overall: Great value for money. The owners were very attentive and we really enjoyed our stay, we would not hesitate to book at this hotel again, and we would, and have, recommended it to our friends. (108645443)
A friendly welcome by the owners and an excellent breakfast.
(108676354)
Excellent food and friendliness of staff.
We were on top floor, three flights up. Rooms were quite small. On booking in we were told we would have to change rooms for the fouth night. Room was next door to original one. Shower in first room was cold.
Overall: Apart from above we did enjoy the stay. (108723845)
from the moment we got to the hotel we were made v welcome. the owners of the hotel were so friendly as was everyone that was staying there. breakfast is lovely and we had snacks in the bar which were nice. the rooms are big and bright.any info we wanted to know all we had to do was ask.we highly reccomend this hotel
none
Overall: we really enjoyed our stay at this hotel.if we were to go back to scarborough we would definietly stay here and would highly reccomend it to friends and family (107996546)
Well situated on sea front with good views .Staff very helpful and friendly,the service was good and we were given help on where to find different attactions.
Overall: It was a very pleasant stay and would use hotel again . (107741150)
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