| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
Maryam [Thetford, GB]
on 16/11/2009
(Mature couple)
Staff were courteous and helpful especially the receptonist who heralded from Poland
Smith's Restaurant - food had to be returned as it was served cold
Overall: Pleasant and enjoyable (108980094)
5.0 / 5
Anonymous
on 24/10/2009
(Solo leisure traveller)
Excellent accomodation, very close to airport.
(108606490)
4.7 / 5
Rui [Lisboa, PT]
on 21/10/2009
(Solo business traveller)
(108397131)
5.0 / 5
malcolm [sittingbourne, GB]
on 14/10/2009
(Mature couple)
Good service,good meal,good staff.
Overall: Satisfied (108285355)
4.6 / 5
Anonymous
on 13/09/2009
(Mature couple)
Arora International at Heathrow was an 'overnight' on the way out to a European holiday and another 'overnight' on the return landing, so proximity to Heathrow - with easy shuttle/transfer - was critical. The hotel was very well situated; the bonus for us was the excellent standard of accommodation, cleanliness and service, hence a perfect choice for the purpose.
Can't think of any!
Overall: First rate. (108446077)
4.9 / 5
Elizabeth [Perth, AU]
on 07/09/2009
(Solo leisure traveller)
Frendly staff, good room, excelent performance from the lady from the reception. Sorry I fordet her name, but she is a early pregnency. Accetable price,
You need to put the BUS no. from the Hitroww Air. to the Hotell on the internet site.
Overall: I am realy happy. (108997397)
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