| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.2 / 5 |
3.9 / 5
Anonymous
on 22/11/2009
(Solo leisure traveller)
(108765491)
4.1 / 5
Anonymous
on 13/10/2009
(Mature couple)
The room was very clean,beds very comfortable,tv good picture,It was appreciated that as my partner felt un-well I was able to take a breakfast tray to the room for hre.
I found the bar prices quite expensive.
Overall: Pleasantly satisfied. (108761679)
4.9 / 5
Jean [Middlesbrough, GB]
on 26/09/2009
(Mature couple)
Overall: A first class visit from start to finish, could not fault any member of staff, the food was excellent value for money. (108229696)
4.9 / 5
Peter [London, GB]
on 24/09/2009
(Group of work colleagues)
Very good service and facilities.
Overall: Very good. Fulfilled all my needs as a reasonably-priced, well-situated location. (107311280)
4.0 / 5
Anonymous
on 01/08/2009
(Group of work colleagues)
Bar and restaurent facilitiesbeing available. Manageress appeared very efficient and caring.
Appearance of hotel looked tired.
Overall: Very comfortable (108168484)
5.0 / 5
Anonymous
on 30/07/2009
(Mature couple)
All the staff very friendly, polite and helpful
Overall: Excellent (108720614)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.