| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
1.7 / 5
James [Greenock, GB]
on 05/08/2009
(Group of work colleagues)
The TV was good
We were not treated very well on arrival. They charged us an extra 15 pounds per room to check in early. We also had an issue on Sunday 2nd August were as there was dirty water running through our sink and shower. When i went to report this, it was as if we were at fault for it.All they offered us was another room key to go and have a shower in. I felt the hotel could have been doing with a bit more of a facelift as the carpets were dirty in and around the hotel.
Overall: Overall it was used a place to get your head down when you came home. I would not stay there again, as it was not very customer friendly. The report said that it was avery good, it certainly was not. (108579192)
5.0 / 5
ROBIN [West Molesey, GB]
on 30/06/2009
(Same sex couple)
Polish Staff were great in every way possible, managment was so warm and welcoming. room service was 1st class
Overall: We will be back. perfect in every way. (107497488)
3.9 / 5
MATTHEW [BIDEFORD, GB]
on 08/06/2009
(Other)
(107793958)
5.0 / 5
D [Skegness, GB]
on 30/05/2009
(Mature couple)
Overall: Very enjoyable (107648372)
4.4 / 5
M [LIVINGSTON, GB]
on 22/05/2009
(Other)
(107621442)
4.7 / 5
Matthew [Bath, GB]
on 29/04/2009
(Solo business traveller)
(107714991)
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