| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel |  4.6 / 5 |
| Guest Rating | 4.4 / 5 |
4.7 / 5
ROSEMARY [RATBY, GB]
on 24/11/2009
(Mature couple)
(108533744)
5.0 / 5
Barbara [Bridport, GB]
on 11/10/2009
(Same sex couple)
Staff were very helpful and polite.
Excellent facilities in room and pleasant decor.
Everything was very clean and cared for
The instructions for locating the hotel were VERY misleading which led us to spend over an hour finding the hotel! Could not adjust the air conditioning down enough - only went to 18 degrees and I prefer cooler at night for sleeping. Did not like the fact that one couldn't open window for fresh air as alternative to air conditioning. Breakfast was very carbohydrate laden with very little in way of fruit options etc There were yogurts but these were not put on ice to cool them so tasted horrible!
Overall: Overall a very good experience and good value for money (108706257)
5.0 / 5
anthony [Yaxley, GB]
on 19/08/2009
(Mature couple)
Pleasant and helpful staff,good size room with everything we needed
Could do with a better restaurant facility. It was acceptable but food though ok was mass produced and not particularily appetising
Overall: Very pleasant,and enjoyable (108778644)
3.1 / 5
Anonymous
on 11/08/2009
(Family with older children)
Overall: Nice hotel, but couldnt work the air conditioning in the room. very poor instructions. After trying to sleep in the furnace like heat, finally phoned reception at 3am, who solved the problem from their end. Room slightly cooler, but it was a very uncomfortable nights sleep. Trying to get ready for a wedding the next day was also a nightmare, as the room became hot again during the morning. (107441655)
5.0 / 5
Anne [Ipswich, GB]
on 10/08/2009
(Group of work colleagues)
(108525120)
4.4 / 5
Anonymous
on 01/08/2009
(Group of adult friends)
(107685059)
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