| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
5.0 / 5
Anonymous
on 16/10/2009
(Solo business traveller)
Lovely hotel - couldn't fault it. Room fab! Food excellent. Staff very polite and helpful. Wish I'd have discovered it sooner, and will definitely stay again when I'm in the area. Have recommended to colleagues! Very impressed.
Overall: First class (108532166)
5.0 / 5
Anonymous
on 31/08/2009
(Mature couple)
We were told we'd been upgraded to a superior room so perhaps it made our impression even better but we thought Prested Hall represented extremely good value for money. 2 days later we stayed in a Fullers Inn and although it was good it had none of the character of Prested Hall or the swimming pool and it was another £20 extra for the room.
The breakfast was very good and the kippers were some of the tastiest I can remember.
Overall: Totally first rate. (108332637)
3.4 / 5
Anonymous
on 26/07/2009
(Same sex couple)
Private situation with pleasant grounds. Good for functions. Building had character internally. Staff pleasant and generally endeavoured to be helpful.
Reception area long way from main entrance and often unstaffed. Room not ready on arrival at 4.30pm. Given a standard room when I had booked a superior one because staff had not taken note of requirement for twin room. Did not use swimming pool or health facilities but didn't see where they were either! Breakfast waiter on second morning seemed very absent-minded:had to request a cereal bowl as there were none left(he brought a single one)and remind him that we had ordered tea as it failed to materialise, although he brought toast!
Overall: Disappointed with small 'L-shaped' standard twin room as I had booked a superior twin. No housekeeping staff available to move us to superior room on day 2 in afternoon, although I was offered a bottle of wine if I ate at the hotel in the evening. (I didn't because the menu was quite limited). Hotel was not busy and service was inconsistent though staff attitudes were pleasant. (107819087)
3.9 / 5
Anonymous
on 14/07/2009
(Mature couple)
rooms were clean and adequate, surroundings pleasant, staff helpful.
(107182653)
4.0 / 5
Anonymous
on 10/07/2009
(Young couple)
(108487533)
4.7 / 5
Anonymous
on 08/07/2009
(Mature couple)
Lovely grounds and hotel building. Use of great leisure centre appreciated.
N/A
Overall: Great hotel and staff, really enjoyed it. (107368227)
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