| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff |  3.9 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
3.3 / 5
Stephen [Otley, Leeds, GB]
on 01/12/2009
(Solo business traveller)
(108526046)
2.1 / 5
Anonymous
on 15/11/2009
(Family with older children)
Location
Heating wasnt working in bedroom so had to move rooms!
Overall: Ok for price I suppose. (108289421)
4.0 / 5
Wendy [Louth, GB]
on 31/10/2009
(Mature couple)
Clean and comfortable,good breakfast,friendly and helpful staff.
fittings a little tired.
Overall: very comfortable beds,easy access to Bristol and surrounding area,staff very friendly and helpful,all linen spotlessly clean. (108738305)
5.0 / 5
Anonymous
on 27/10/2009
(Same sex couple)
proximity to Bristol Assembly Hall. Quiet spot despite the busy road. Friendly staff nothing too much trouble. Very nice breakfast and good menu.
Overall: My friend and I only stayed one night but I would recomend this hotel for a longer stay. (108939280)
4.7 / 5
Anonymous
on 26/10/2009
(Solo business traveller)
Overall: Website carparking details incorrect, it is easy to park next to hotel. Staff very friendly & efficient. (108678548)
4.4 / 5
Anonymous
on 21/10/2009
(Solo leisure traveller)
(108381499)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.