| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.3 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
4.7 / 5
David [Sheffield, GB]
on 23/11/2009
(Solo business traveller)
(108713966)
4.1 / 5
Sylvia [Milton Keynes, GB]
on 10/11/2009
(Mature couple)
(108380693)
5.0 / 5
Anonymous
on 04/08/2009
(Mature couple)
We enjoyed our stay, the hotel was clean and comfortable, the staff polite and helpful, lots of space in the car park and a good choice for breakfast - you could have as much as you liked. We would stay again.
There really weren't any bad points except maybe that the drinks were quite expensive from the hotel bar.
(108211650)
4.3 / 5
Keith [Rainhill, GB]
on 23/07/2009
(Solo business traveller)
lack of ability to have evening meal
(108932794)
3.3 / 5
K [Chesterfield, GB]
on 12/07/2009
(Solo leisure traveller)
The worst point was when a drunken man attempted to get in my room at 03:30 and it took reception 15 minutes to sort the situation out. They then rang me 10 minutes later to ask if I was "expecting a man in my room" which I found exremely insulting
(108794175)
4.3 / 5
Anonymous
on 11/05/2009
(Solo business traveller)
(107963451)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.