| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.0 / 5 |
very friendly staff. Clean and pleasant.
Overall: Ideally situated for the National theatre where I was going. Nice pleasant place to stay. (108546956)
lovely hotel, excellent breakfast
Overall: good central position,shame about the weather! very nice hotel would go back again (107626887)
Upgraded for free on arrival.
Overall: Excellent breakfast (107891974)
idéalement situé à côté du London eyes, de wesminster bridge, à queques minutes à pieds de la Tate gallery en longeant la Tamise,
Overall: personnel trés agréable, chambre contemporaine,spacieuse, hyper confortable et trés bien équipée, n'hésitez pas à choisir cet hotel ! (108452535)
Very good location, easy to reach most of
the places we wanted to see without taking the
underground all the time.
Just one thing: The door to the bathroom/toilet
were quite open and there was no ability to close
really and to lock the door, not very good for
the privicy you need some time.
Overall: Very good breakfast even if there were a lot of people this weekend, but the staff handled it very good to let up more rooms for the breakfast. (108605595)
Reception and concierge staff - checking in processes and obtaining information to support your stay were horrendous and people staying need to know that you will need 30 mins to check in and somthing similar for checking out.
Overall: Rooms were nice, very modern, clean and the upper floors had decent views. (107776788)
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