| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.6 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.8 / 5 |
| Overall experience | 4.7 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.7 / 5 |
Great room made stay very comfortable, walk round gardens is beautiful.
Hotel a little isolated but this was not a problem.
Overall: Loved the hotel and the room. Stayed only one night, would have liked to stay longer but the price for a Monday night was too expensive. Staff were great, restaurant nice but a little expensive. Breakfast was very good. (108102340)
staff very helpfull and pleasant
Overall: very good would stay there again (108725538)
Everthing outstanding
Overall: excellent, could not fault this hotel (108361740)
(107854457)
I did not think the room offered was of de-luxe standard because of the view or complete lack of it.
Overall: satisfactory (108995788)
Beautiful location,plenty of parking spaces. Large bedroom and bed!Lovely view.Enjoyed dinner in the haha restaurant-excellent service.Plenty of choice at breakfast which was served in a lovely dining room.
Huge, luxurious bathroom but we could not get the shower to the right temperature and the water was slow to drain away.
Overall: Enjoyed our stay very much. Would stay again if holidaying in the north of england. Shame we only stayed one night as we would have liked to have had more time to walk round the park!Fantastic accommodation at a very reasonable rate! (107558158)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.