| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.2 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
4.7 / 5
Gill [London, GB]
on 24/11/2009
(Young couple)
Wonderful warm friendly staff nothing was too much trouble. Fantastic food, very comfortable room, a nice touch was a bottle of wine, fruit and chocs in our room on arrival. Really good menu and excellent food enjoyed next to a roaring open fire.
The property is located on a mini roundabout.
Overall: We had a fantastic time at the Cotswold Gateway Hotel. The staff were very accommodating and friendly. The food was fantastic and enjoyed next to a roaring open fire. On arrival our room had a chilled bottle of wine and a basket with chocolates and fruit - this you would usually expect in a 5 star hotel and a wonderful touch. The local area is very pretty and the location of the hotel is in walking distance of shops and restaurants. Would highly recommend. (108245907)
4.4 / 5
Anonymous
on 08/09/2009
(Mature couple)
Service and food was excellent. Staff very helpful. Ideal situation for touring the Costwolds.
Noticeable traffic noise from A40 all of the time. Needs some renovation (windows) and re-decoration
Overall: Very satisfied with facilities, location and food (108837181)
3.3 / 5
Anonymous
on 01/09/2009
(Young couple)
Good breakfast, friendly staff, overall very clean and well presented
Shower was only real disappointment - hard to control temperature and very little water pressure. Room quite small but adequate for one night.
Overall: Very pleasant hotel for a couple of nights, would stay again for a similar occasion (wedding nearby) (107484996)
4.4 / 5
Anonymous
on 30/06/2009
(Mature couple)
Very friendly and welcoming staff. sorted my gluten free dinner very easily.
Very clean room
shower was terrible. Mixer taps and very little power
(107361523)
4.9 / 5
Nicola [Barnsley, GB]
on 30/06/2009
(Young couple)
Everything was clean and the staff were very efficient and friendly. It was relatively easy to find, not noisy for the location and the breakfast was nicely cooked.
Not really bad point as such, more areas to improve. The breakfast was lovely but more variety of fresh fruits and dried fruits would have been nice. The car park was very busy when we arrived and we struggled to get parked but not sure how this could be improved as additional space looked limiting!
Overall: As we arrived early evening and had to dash out more or less straight away, were back late and then away straight after breakfast, we saw little other than the bedroom and breakfast room. However, we slept well, ate well and were dealt with excellently by the staff so the bits we experienced were a pleasure. (107398318)
4.7 / 5
Anonymous
on 17/06/2009
(Same sex couple)
we were upgraded unexpectedly which was great!
struggled to turn off shower!
Overall: good hotel and would recommend it to a friend (107308368)
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