| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff |  4.8 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
5.0 / 5
Douglas [Cwmbran, GB]
on 18/10/2009
(Mature couple)
Excellent service, nice big room, good facilities.
Struggling to find bad points but I guess creaky floor-boards would be the only one.
Overall: Highly recommended and excellent value for money. (108805117)
4.0 / 5
Anonymous
on 30/09/2009
(Mature couple)
Very pleasant light and airy room and large bathroom, furnishings and bathroom fittings appeared to have been recently refurbished. Excellant breakfast and friendly staff
Adjacent bathroom fans in other rooms were intrusive during the course of the night as was traffic noise - no double glazing. Water pressure in the bathroom temporarily reduced to zero at peak periods.
Overall: Very pleasant, we didn't have an evening meal so we are unable to comment on the food. Definitely stay again. (107473699)
3.9 / 5
Stefan [London, GB]
on 14/09/2009
(Young couple)
nice room, professional staff
boring food
(108467780)
4.3 / 5
Anonymous
on 11/09/2009
(Solo business traveller)
Very welcoming and polite staff. Great location and well designed/decorated room
Thin walls, meaning I could hear tvs in rooms either side
Overall: Very good. Would recommend it. (108152606)
3.9 / 5
Michael [Croydon, GB]
on 25/08/2009
(Mature couple)
Good location near harbour. Excellent breakfast with delicious haddock or smoked salmon and scrambled egg options. I prefer their fresh tinned grapefruit to staler fruit selections I've had at large expensive hotels! Convenient restaurant downstairs and others nearby.
One room was large and lovely but had noise from air-con units outside. Another was quiet but rather small.
Very rocky (uneven) car-park!
Overall: Pleasant, relaxing place to stay. No problems with bar noise while we were there. (108940823)
5.0 / 5
Michael [Newcastle upon Tyne, GB]
on 31/07/2009
(Family with young children)
The hotel was a very nice small hotel, first class food at a very good price. It is in a very good location
Overall: A very nice break - visiting the Eden Project (107942331)
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