| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
Room was clean and well appointed
Food - poor quality
Asked to take cheese and biscuits to our room - setting up breakfast around us at 9.45pm - obviously wanted to close
Both of us had upset stomachs during the night and both had eaten the salmon starter!! Lasted for 2 days.
Unappetising gluten free alternative.
Overall: Over rated on website especially restuarant. (108705227)
(108290636)
(108296595)
quiet location
nicely appointed room
friendly welcome
Overall: pleasant & relaxing one night stay (108750542)
very interesting building full of character. quiet
bed was very hard. tv wasnt tuned for bb2-itv. mirror i would prefer in front of dressing table so that i didnt have to stand in bathroom to put on make-up and dry hair.
Overall: good. did not experience quality of food so cannot comment on that point. (108911393)
(107902103)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.