Bridge Park Hotel, London

4.0 / 5 David [Bury, GB] on 28/10/2009 (Group of work colleagues)

Helpful,Friendly staff - Clean re-furbished room - Well priced meals & Bar - Free parking - good English Breakfast

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Overall: Great place to stay if your going to Wembley - Well priced & 30 minutes walk from the stadium. We will be booking again for next year  (107508133)

3.3 / 5 Anonymous on 27/10/2009 (Mature couple)

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1.6 / 5 virginie [slough, GB] on 23/09/2009 (Young couple)

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1.3 / 5 Anonymous on 22/09/2009 (Mature couple)

I would like to complain about my stay in this disgusting hotel.Our stay was on Saturday 19Th Sept and.we paid 75 pounds to stay here....I had no hot water in my room so l had to have a strip wash and was unable to wash my hair (which l don't even do at music festival), neither did my husband. The pipes are very noisy and every time someone had a shower or went to the toilet they creaked and shook...Breakfast was disgusting the food was dry no taste and everything was over cooked,,, cheap juices..... dirty tables staff were also unfriendly and not at all helpful.... Your male member of staff had no idea how to deal with customers and we was asked to wait whilst he dealt with other customers when he was already dealing with us....you state that you have redecorated and refurbished the hotel... l fail to see where.....your delegated smoking area was in disrepair with no seating area it was dirty,,,cigarettes butts everywhere,,,,,if l had of had time to find somewhere else l would have done,,,,unfortunately this experience dampened my trip to London for a concert...your pictures/photos are very misleading.... l didn't see anything that even represented the rooms that we stayed in....which was B3,,,and l fail to see how you have got 3 stars,,, l will be enquiring as to how you have got these,,,, l will never be using your premises and will make sure no one else does that l know,,,,,,i would be grateful if you could explain to me as to how you justify your rates and how you are going to compensate me for my stay...l expect a full explanation and hope you will contact me via email this week......a very disgruntled customer...

Overall: badly organised ... noisy facilitiess.........bad food.........bad decor........do not waste your money look elsewhere......NO HOT WATER.........  (108564118)

4.7 / 5 Geoffrey [Huddersfield, GB] on 01/09/2009 (Mature couple)

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1.9 / 5 Anonymous on 11/08/2009 (Mature couple)

packing facility Room fridge

Internal structure and facilities of the hotel needs upgrading secondary exit door is jammed insufficient breakfast options for those not interested in English breakfast

Overall: Room was not prepared before our arrival even though we booked online and received email confirmation. Had to wait 30 minutes after hours of driving from Manchester and being stuck in the frustrating London traffic for 2 hours. Friendly and helpful staff though, but hotel internal facilities and structures need urgent improvement. Having spent £130.00 for two nights compared to £120 I spent at Corpthorne hotel afterwards in Birmingham which has superior facilities, I will not recommend this hotel to anyone looking for value for his or her hard earned money.  (108536189)