Kensington Suite Hotel, London
128 Holland Road, London, W14 8BDGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money | 2.9 / 5 |
| Performance of staff | 2.9 / 5 |
| Your room |  2.5 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 2.9 / 5 |
How to book this hotel or view prices
Guest Reviews
1.4 / 5
Anonymous
on 05/10/2009
(Family with young children)
(108465227)
1.1 / 5
lynne [stockport, GB]
on 06/06/2009
(Mature couple)
none
staff very unfriendly, air conditioner broke and no attempt to fix, garden scruffy and dirty and biting gnats everywhere,
Overall: very very poor. Breakfast was not as required asked and willing to pay extra but did not get cooked breakfast and no choice at breakfast of cereal or anything else, Room tiny, window did not open, and very hot, air conditioner broke and no attempt to fix even when I told them i get ill if too hot still no help. last time I stay anywhere near this hotel. (107335298)
4.0 / 5
Caroline [Cardiff, GB]
on 27/03/2009
(Solo business traveller)
(107453348)
4.0 / 5
Derek [fareham, GB]
on 23/03/2009
(Solo business traveller)
Room was clean, bathroom was nice although both a bit small but perfect for what I wanted. Room was absolutely dead quiet despite being near a busy area so excellent! loads of eateries etc in walking distance, and perfect for Olympia which is about 15 minute walk away.The guy at reception was great, very helpful.
Room a bit cramped, breakfast room too small really for number of guests. Very basic brakfast.
Overall: Perfect for what I wanted being close to Olympia, quiet and comfortable.A bargain at the prices as well, cheaper than getting the train home!! (107736420)
3.6 / 5
Erika [Tahiche, ES]
on 16/03/2009
(Same sex couple)
hotel is situated in a quiet and local zone
breakfast continantal is a little bit poor.Every day they served marmelade, and cooked eggs.A continentqal breakfast includes also cheese or jam.
Wed have haeard that every rooms have internet but in our room not. also 1 of the televison wasn't programed.
Overall: Our stay was very good (107647533)
2.0 / 5
Samuel [Nesodden, NO]
on 19/01/2009
(Solo business traveller)
Nice room. Clean.
My change of booking got confirmed thru email. At arrival it was not prepared. Shower was defect, never got repaired. No discount proposal even doe room was to small according to booking and defect shower.
(107548014)
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