| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.6 / 5
Alan [Cockermouth, GB]
on 30/11/2009
(Solo business traveller)
(108433016)
3.9 / 5
Elaine [Helensburgh, GB]
on 01/09/2009
(Family with young children)
The hotel has real character and is set in a truly beutiful environment. The view from the restaurant is stunning. Quality of food at dinner was good. Overall, staff were friendly and helpful.
Decor in bedroom clashed a bit. Fan in bathroom made an awful noise but we switched it off and reported it to man at reception upon departure who thanked us and said he would take action to get it fixed. We did hear every creak from the floorboards above upon awakening, but what do you expect from a building as old as this? Would have welcomed some natural yoghurt at breakfast.
Overall: We thoroughly enjoyed our stay and both agreed that we would definitely go back. (108579737)
3.4 / 5
THOMAS [BONNYRIGG, GB]
on 19/08/2009
(Mature couple)
(108231344)
3.9 / 5
Ashley- Donna [Stevenage, GB]
on 19/08/2009
(Group of adult friends)
(108616050)
4.1 / 5
Anonymous
on 09/06/2009
(Young couple)
Very friendly and helpful staff. Superb location. Very nice restaurant.
The double bed was so small it was practically a single bed. The restaurant staff took 30 minutes, several prompts and three attempts to bring us the correct bottle of wine, just because it was in the wrong place in their cabinet. Ability to read labels would have helped.
(107475914)
4.9 / 5
kathryn [Ardgay, GB]
on 18/04/2009
(Solo business traveller)
Great atmosphere and character. Would return with family for holiday
(107579400)
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