| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money |  4.2 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.3 / 5
Anonymous
on 23/09/2009
(Group of work colleagues)
Room of very high standard
Breakfast
Price
Confusion over car park - would be helpful if information provided at booking
Delayed waiter/ress service at breakfast
(108244171)
4.3 / 5
Annemiek [Waalre, NL]
on 08/08/2009
(Mature couple)
design of the rooms and bathrooms very stylefull and modern. spacy rooms (ensuite)
Close to the train station and very easy to find. Very kind and helpfull receptioniste.
found by Google Earth. Quick response by mail
beer smell at the entrance of the hotel coming from the bar.
Kind of labirinth to reach our room, but well indicated
Overall: We were happily surprised by the fresh and beautifull interior (107709203)
4.0 / 5
Graham [Manchester, GB]
on 03/08/2009
(Solo business traveller)
Overall: very good hotel (108901076)
5.0 / 5
Anonymous
on 12/07/2009
(Mature couple)
Overall: we had an excellnet stay my only complaint and it'e not really a complaint is that there was no mirror on the desk to enable me to do hair and make up, there was however a mirror in the hall but no electric plug luckily for me I had a small extension lead with me, but it would be a good idea top place a mirror on the desk for future guests (107610028)
3.9 / 5
Sandra [Wallsend, GB]
on 24/06/2009
(Young couple)
The staff were friendly and prompt,the rooms were clean.
When I booked the room I let the hotel know that my train was not due to leave until after check out time,even though I wasnt asked to leave the hotel I did feel guilty with the staff waiting arounf to get into the room. I realise jobs need done but I had nowhere to wait until my train was due
Overall: I had a pleasant stay and will probably use the same hotel each month when I visit (107580240)
5.0 / 5
Melanie [Leeds, GB]
on 16/06/2009
(Young couple)
excellent staff especially Ben (waiter), beautiful room and fantastic food
no mini bar / fridge
Overall: fantastic, would recommend and re-visit (107541782)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.