Crowne Plaza Birmingham City, Birmingham

Central Square, Birmingham , B1 1HH

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Summary of Guest Ratings

Check-in process 4.0 / 5
Working order of facilities / equipment 1.0 / 5
Overall value for money 1.0 / 5
Performance of staff 3.0 / 5
Your room 2.0 / 5
Overall experience 2.0 / 5
Order and cleanliness of the hotel 2.0 / 5
Guest Rating 2.1 / 5

Guest Reviews

2.1 / 5 Janet [Wickford Essex, GB] on 16/01/2008 (Same sex couple)

Central to the city centre, able to walk to all venues we required

Noisy due to renovations

Overall: Was not informed at time of booking that renovation work was going on. It was a cold week end (we were caught in a snow blizzard) on way back to hotel (unable to get taxi) and the hotel was very cold, when I asked why, I was informed perhaps the air conditioning is on I did not see any heating facilities in the hotel corridors. I asked for the mini bar to be stocked, to be informed were changing them, if this is the case why leave an empty mini bar in an executive room! I was charged for all facilities that the hotel advertises but these were not all available, perhaps a reduction should be offered to guests. Would recommend if all issues corrected. (97392400)

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