| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.9 / 5
Jana [Ljubljana, SI]
on 26/10/2009
(Solo business traveller)
When I could not switch on the lights (the room key was too thin apparently), staff at reception took care of it in a matter of seconds. Staff are polite and breakfast is good.
I shut the window when I went to bed and in the morning I couldn't open it - it got stuck. I did not request assistance as I was leaving that morning but am very convinced that that would be taken care of quickly too.
Overall: I am glad that I decided to stay at Express By Holiday Inn John Lennon Airport and would stay there again. (108791791)
4.3 / 5
Anonymous
on 13/10/2009
(Same sex couple)
clean, not too fancy, reasonable price, located near the terminal
(108444820)
4.1 / 5
Anonymous
on 11/08/2009
(Group of adult friends)
Although basic, all facilities are on site. It was clean, friendly and good value for money.
Had problem with basin plughole, and no maintainence men were available at weekend.
Overall: Hotel was clean, friendly and good value for money. (108589993)
4.6 / 5
Anonymous
on 28/07/2009
(Group of work colleagues)
Extremely friendly and helpful staff very willing to offer assistance.
Room was on the small side for 3 adults with large suitcases and very little spare space to store them without falling over them.
Overall: Excellent, would recommend to family and friends and would stay there again in the future. (108856025)
4.1 / 5
Anonymous
on 25/07/2009
(Mature couple)
Excellent good value for money
Overall: Stay was very good, improvement on food menu could be looked into, overall very satisfied. (108551085)
4.0 / 5
Anonymous
on 24/06/2009
(Solo business traveller)
Room carpets were looking a little tired.
Shelf in bathroom was missing - only one support bracket survived.
Breakfast is solely a cereals & 'cakes' bar - no 'full English.'
Overall: Convenient,fast & friendly. (107920948)
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