| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  2.3 / 5 |
| Overall value for money |  2.7 / 5 |
| Performance of staff |  3.0 / 5 |
| Your room | 2.2 / 5 |
| Overall experience |  2.5 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.7 / 5 |
4.3 / 5
Anonymous
on 01/12/2009
(Solo leisure traveller)
(108324937)
3.9 / 5
Anonymous
on 22/09/2009
(Mature couple)
Location good, parking good, breakfast good
We were locked out when we returned at 11:30pm (even though we were told that reception was manned 24 hours) and staff did not respond to the intercomm bell. After quarter of an hour another customer finally let us in (he was also looking for a member of staff) by opening a fire-door - which set off an alarm.
Overall: Very good value for money (108602385)
4.3 / 5
Anonymous
on 04/09/2009
(Solo business traveller)
friendly staff
Overall: pleasant, booked in for another 8 weeks (108848119)
3.0 / 5
Anonymous
on 01/09/2009
(Mature couple)
I wanted to change my room as it didn't have en suite and the staff were very helpful.
It was a little noisy as so many men stayed outside the bar door smoking. This is not the hotels fault.
Overall: We will be staying again in the future when all the building work is completed. (108856464)
1.6 / 5
Anonymous
on 21/07/2009
(Same sex couple)
it was easy to book
did not realise it was a communal bathroom and they were absolutely filthy and the shower did not work properly. they were doing reservations and started at a ridiculous time of 8.30am outside my bedroom, there was constant banging, drilling and hammering against my wall it was a joke.
Overall: awful (108766912)
3.3 / 5
derek [droitwich spa, GB]
on 02/06/2009
(Solo business traveller)
car parking. Convenient location for underground.
Shower was broken- reported it in the morning and it was fixed that day.
(107781385)
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