| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
1.7 / 5
Phillippa [Southampton, GB]
on 20/10/2009
(Mature couple)
Other bookings took priority over hotel staying guests! due to two bookings on the same day guests were expected to eat thier evening meal on breakfast laid tables, while the parties got to have dinner laid tables with wine glasses, nice cutlery etc. The Bar was over run with party guests who had no respect for hotel guests leaving no area's for staying guests to enjoy thier evening we had to retire to our rooms with wine! when the noise levels got so bad in the rooms we complained and were told that they would be continuing until 1pm!! no apologies for any inconvience at all, we had a very uncomfortable time.
No fresh Coffee all weekend.... a must in a hotel surely!! and brown bread in short supply none on day one of stay!!
Overall: The hotel is in lovely settings and is undergoing a fresh coat of paint to main areas, as these are tired, the back stairway which is used to access the accommodation smells but once in the rooms they were clean and tidy. The rooms are noisey and other guests can be heard, be warned!! If possible never ask or get placed in to rooms 1,2 as these are placed directly above the ground floor main function room!! and the music and conversation and slamming of the toilet doors vibrate extremely clearly around these rooms this is not a plesent experience, especially until 1pm this is one I won't repeat. (108564180)
4.0 / 5
Anonymous
on 23/08/2009
(Young couple)
(108166530)
4.7 / 5
Ruth [Sapulpa, OK, US]
on 21/08/2009
(Young couple)
(108439422)
4.1 / 5
[Derby, GB]
on 06/07/2009
(Solo business traveller)
Friendly Staff
Dinner stoped at 7.30 but food was great and couldnt manage cakes
(107778786)
4.7 / 5
Sue [Gt.Yarmouth, GB]
on 27/06/2009
(Mature couple)
Staff were very helpful and welcoming and made sure we had everything we needed.The cooked breakfasts were great, the best scrambled egg I have had in any hotel or restaurant. The toiletries very plentiful and good.
The general appearance inside and outside the hotel was very good, but the carpets in the hallways and stairs needed cleaning.
The bar prices rather high.
Overall: We enjpyed our stay in this friendly country hotel and would certainly stay there again, as the good points certainly outweighed the bad. (107900533)
4.6 / 5
Anonymous
on 25/01/2009
(Solo business traveller)
(107890808)
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