The Castle Hotel, Leicester
Main Street, Leicester, LE9 2APGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
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Guest Reviews
3.9 / 5
Anonymous
on 16/11/2009
(Mature couple)
Hotel in general was very nice. Staff were all nicely presented and very friendly
Bathroom could do with some serious maintenance. Shower curtain was covered in mildiew. Also on silicone around bath. Plating worn away from taps etc.
We stayed in room 48 and had a pump starting and stopping constantly the other side of the bedroom wall all night. Sounded similar to a microwave oven working on de-frost! Room was also very small
Overall: Nice enough place. Would not stay in room 48 again though (108141561)
3.4 / 5
Anonymous
on 27/02/2009
(Mature couple)
(107368681)
1.0 / 5
Jonathan [Rednall Birmingham, GB]
on 29/12/2008
(Family with older children)
Active hotels processed my booking even though the hotel was closed for the day that I booked. The hotel had to ring me direct to inform me of this.
(107335070)
4.7 / 5
una [enfield, GB]
on 25/11/2008
(Group of work colleagues)
very helpful and friendly staff
Overall: would go back there again and also recommend it (107372489)
4.3 / 5
Anonymous
on 17/11/2008
(Same sex couple)
Hotel was clean and well presented. Staff were generally helpful and welcoming. Breakfast and check out times were good.
Double room yet only one set of towels. Room was excessively hot even with radiator off and window open. When coming to reception to make an enquiry had to wait while staff finished a conversation before I was attended to. Staff in restaurant were very friendly but it was feast of famine, you either had loads or didn't see them.
Overall: I was impressed and pleased overal at the standard of accommodation in relation to the price. (107706255)
4.4 / 5
Anonymous
on 28/10/2008
(Young couple)
(107828366)
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